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WHAT YOU DID:

DAY ONE (Tues) 
- Arrival meet and greet / transfers for 650 pax from 36 countries  
- Manning registration and hospitality desk   
- Arrival gift: corporate logo backpack
- Arrival brunch at Skycity Auckland Convention Centre
- Optional tours and activities
- “Fire & Ice” welcome reception at Skycity Auckland Convention Centre
- Pillow gift: corporate logo spinnaker jacket

DAY TWO (Wed)
- “City of Sails” Kick Off Breakfast at Orams Boat Park – this was the first event ever held in this boat-stacker shed.  Special permission obtained from Orams. 
- Lunch vouchers
- Optional tours and activities – which included Waiheke Island, sailing
on Auckland Harbour, a full day tour of Rotorua for Maori culture, educational Maori walking tours for cross-cultural experiences,  NZ bush and beach 4x4 safaris, NZ wine tasting, golf and spa. 
- “Under the City of Sails” Party at Alinghi Shed
- Pillow gift: NZ food and wine book 

DAY THREE (Thur)
- Buffet breakfast at Skycity Auckland Convention Centre
- Lunch vouchers
- Optional tours and activities
- Team dinners (x 15 groups)  all at different restaurants in Auckland –
over and above the lunch restaurants used daily 
- Pillow gift: sheepskin slippers

DAY FOUR (Fri)
- Buffet breakfast at Skycity Auckland Convention Centre
- Lunch vouchers
- Optional tours and activities
- Cash advance for dinner for evening at leisure    
- Pillow gift: Maori Legends children’s books

DAY FIVE (Sat)
- Buffet breakfast at Skycity Auckland Convention Centre
- Lunch vouchers
- Optional tours and activities
- “Polynesian Extravaganza” at TelstraClear Pacific Events Centre (Manukau)
- Pillow gift: Flax kete with black Canterbury rugby jersey (for men) and black pashmina with silver fern embroidery (for women)

DAY SIX (Sun)
- Departures / transfes

SPECIAL TOUCHES:
-  Complete BUY OUT of Skycity Grand Hotel with overflow rooms at Skycity Casino Hotel  
- thoughtful, high-quality pillow gifts which reflected the destination well
- Mayor of Auckland, in formal mayoral robes, for official welcome at Kick Off Breakfast
- unique and special events designed to build on one another... a journey through NZ tastes and culture! It was an education of New Zealand, Polynesian migration and cultural aspects 
- special venues such as Orams Marine Boat Park Stacker, and the Alinghi Americas Cup Team Shed for an event on the waterfront.  The final event was held in the largest Polynesian city of Manukau and reflected the special atmosphere of the South Pacific.  The ice-breaker here included 25 children all playing ukuleles. It was a well thought-out Polynesian event with more than 120 performers.  The event was enhanced by the “All Black” dress code for guests and peaked when a kabuki drape fell with a bang to reveal a dance band, rugby field dance floor with balloon rugby balls! 
- Red coat meet and greet at airport for senior executives

CHALLENGES
- Lunch voucher scheme  – utilising 12 restaurants over a period of five days. 

OVERCOMING CHALLENGES
- six to nine months out organisers identified 25 restaurants as potential participants. Two months out, organisers met personally with restaurant managers to explain the lunch voucher scheme and the logistics behind DPL’s daily voucher collection and payment – got signed agreement for participation. Five days out, met personally with restaurant managers again to show samples of vouchers, deliver reconciliation reports and answer any questions. Daily during the programme organisers met with restaurant managers (x12) to collect vouchers and settle accounts. Throughout the week, the lunch voucher scheme resulted in more than $80,000 in revenue for these 12 local restaurants!

 CLIENT’S COMMENTS
“Best programme ever!”    
- Peg Reardon, programme manager, corporate events – Gartner
 “It was indeed a sincere pleasure working with the Destination Pacific team – you all did a wonderful job and our attendees had an experience they will never forget.  Thanks for all of your hard work.”
- Stephanie Appert, senior director corporate events – Gartner